PLEASE READ THE FOLLOWING TERMS AND CONDITIONS BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Shehorn Funeral Home(s), LLC dba Lake Shore Funeral Home (licensee)- T.F.S.C. License #3578, “WacoCremation.com / WacoFuneral.com”. The collective work includes works that are licensed to “WacoCremation.com / WacoFuneral.com”. Copyright 2010, to “WacoCremation.com / WacoFuneral.com” ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with “WacoCremation.com / WacoFuneral.com” or purchasing “WacoCremation.com / WacoFuneral.com” products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with “WacoCremation.com / WacoFuneral.com” or to purchase “WacoCremation.com / WacoFuneral.com” products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by “WacoCremation.com / WacoFuneral.com”. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of “WacoCremation.com / WacoFuneral.com” used in the site are trademarks or registered trademarks of “WacoCremation.com / WacoFuneral.com”.
This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, “WacoCremation.com / WacoFuneral.com” disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. “WacoCremation.com / WacoFuneral.com” does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. “WacoCremation.com / WacoFuneral.com” does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
“WacoCremation.com / WacoFuneral.com” shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if “WacoCremation.com / WacoFuneral.com” has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a “WacoCremation.com / WacoFuneral.com” product is mistakenly listed at an incorrect price, “WacoCremation.com / WacoFuneral.com” reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. “WacoCremation.com / WacoFuneral.com” reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, “WacoCremation.com / WacoFuneral.com” shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by “WacoCremation.com / WacoFuneral.com” without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
“WacoCremation.com / WacoFuneral.com” may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to “WacoCremation.com / WacoFuneral.com”.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a “WacoCremation.com / WacoFuneral.com” or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
“WacoCremation.com / WacoFuneral.com” does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, “WacoCremation.com / WacoFuneral.com” is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, “WacoCremation.com / WacoFuneral.com” reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to “WacoCremation.com / WacoFuneral.com” in its sole discretion.
You agree to indemnify, defend, and hold harmless “WacoCremation.com / WacoFuneral.com”, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, “WacoCremation.com / WacoFuneral.com” may link to sites operated by third parties. However, even if the third party is affiliated with “WacoCremation.com / WacoFuneral.com”, “WacoCremation.com / WacoFuneral.com” has no control over these linked sites, all of which have separate privacy and data collection practices, independent of “WacoCremation.com / WacoFuneral.com”. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, “WacoCremation.com / WacoFuneral.com” seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
Payment / Refund Policy
Full payment is required before services are rendered. Payment may be made online through our secured site by credit card: MasterCard, Visa or Discover. We do not accept American Express. Payment may also be made in person with cash or certified bank check. We do not accept personal checks. Full / Partial Refunds can be made prior to full / partial services rendered. Should you decide to change funeral providers, a partial refund will be refunded for any service not yet performed. Refunds regarding products: see Return(s).
Returns For Any Reason
Returns will be accepted for full refund (less free shipping charges, if applicable) should you not be satisfied with the item you purchased as long as you have all the original packaging materials and the item(s) are returned (at your expense) within 30 days of delivery. Under NO circumstance will we accept returns for urns that have had ashes placed in them or have been engraved (Unless there was an error on our part with the engraving.). It shall be your responsibility to carefully package and arrange shipment for your deliveries. You must call in advance to get a return authorization number before shipping any products back to us. If products arrive in new condition, without damage, you will be credited for the full amount of purchase minus any shipping charges.
Returns For Exchange
For exchanges for a different product, you simply ship the other product back, within 30 days of delivery (at your expense) and we will ship the new product to you (at our expense.)
Returns For Defect
Returns for urns that are defective will be accepted for replacement as long as we are notified within 30 days of delivery. We will email you a FedEx label and instructions on how to return the item to us.
Deliveries / Shipping
Cremated remains must be shipped via U.S. Certified Mail. If an urn product is purchased separately and no cremated remains are enclosed, then UPS or FedEx are available shipping options. Regular/Standard delivery charges are included with urn product purchase if shipping in the continental (48) United States. Overnight, express, or shipping to Alaska or Hawaii rates are additional and quoted rates would apply. We do not ship outside of the United States. Products in stock will ship within 2 business days; products shipped by manufacturer will ship within 3 business days; products on backorder will ship when manufacturer is restocked and ready to ship or a full refund granted for the undeliverable product.